Our policy is is to keep our customers happy. You have 3 days to return your item. Return postage fee is at your expense. We except returns on all items except, costumes, gloves, and legwarmers however do to sanitary reasons we can not accept returns on underwear, stockings, swimwear, socks, wigs, body jewelry, pasties and hats, all returns must be in the shape it was shipped and in original packaging. Please keep in mind we may have several products in stock at the time you order when your order is being pulled the order before yours may have taken the last of the stock. But we get items back in fairly fast. If it is unavailable for delievery right away we will contact you. our delievery time is 5 to 21 days. Thank you for your business. Regular USPS shipping is free.